Privacy policy
Last updated September 2026.
1. What we collect
From a parent: name, phone number, email address and payment details, handled by our payment processor rather than stored on our own servers. From a student: name, class level, and their activity in the app — topics viewed, questions attempted, scores, and time spent in each session.
2. Why we collect it
To run the accounts and subscriptions themselves, to show a parent their child’s progress and time on the app, to send one-time passcodes for login and password resets, and to improve which lessons and practice questions we build next.
3. Who can see a student’s progress
The paying parent or guardian linked to a student’s account, and the student themselves. We do not sell student data, and we do not show one student’s data to another family.
4. The AI tutor
Questions a student asks the AI tutor are sent to our AI provider to generate an answer and are logged so we can review answer quality and keep the tutor on-syllabus. They are not used to build a public profile of the student.
5. Data retention
We keep account and progress data for as long as an account is active, plus a reasonable period afterwards in case a parent wants to reactivate a student. A parent can request deletion of their account and their children’s data by writing to hello@axiona.ng.
6. Security
Passwords are stored hashed, never in plain text, and payment details are handled entirely by our payment processor. No system is perfectly secure, but we design new features with this data in mind rather than as an afterthought.
7. Contact
Questions about this policy, or requests about your family’s data, can be sent to hello@axiona.ng.